Service Request Types

Service Request Types	#	%
Business Cert. (M/W/LBE) (C)	20	2
Business Planning Asst	130	14
District Area Maint. (B)	137	15
Financing Assistance (A)	57	6
General Tech. Asst./ Other	134	15
Government Facilitation (B)	5	1
Govt Regs & Licensing (B)	11	1
Incentives/ Grants/ Energy (A)	66	7
Legal Assistance	4	0
Marketing and Trade	72	8
Procurement (C)	13	1
Real Estate/ Site Select (D)	45	5
Tax Planning & Accounting (A)	70	8
Workforce Hiring (E)	58	6
Workforce Training (E) Count	97	11
	919

The 919 service requests processed during this period were made by a total of 270 different businesses.  However this only represents a small fraction of the much larger number of companies identified and contacted by staff and interns.  That number cannot be retrieved from the SIEBEL system in a way that corresponds to the above data. 

Service Request Status

 

 

 

Closed	809
Open	39
Open - Escalated	9
Pending	62